• LIV-24 sees continuous growth in Thai e-commerce driving the demand for highly stable and systematically managed warehousing and logistics.
  • Smart Tech is identified as a key factor in creating value added for warehouses, reducing pressure from price competition, and enhancing rental potential through operational efficiency.
  • Integrating AI, IoT, Fleet Management, and Loading Bay into a single system elevates warehouses from mere "rental spaces" to "strategic infrastructures."
  • Warehouse tenants can operate continuously, reducing downtime and accurately forecasting costs, resulting in smart technology-enabled warehouses having the potential to retain long-term tenants.

Ms. Niramon Direkmahamongkol, Managing Director of LIV-24 Co., Ltd., stated that the ongoing growth of Thai e-commerce not only increases the demand for warehouse space but also significantly raises consumer expectations for delivery systems in terms of timeliness, accuracy, safety, and service continuity.

As consumer expectations rise, tenants in logistics and e-commerce must seek warehouses that can support stable operations and reduce operational risks, leading to a shift in the role of warehouses from back-end support systems to crucial infrastructures that directly impact customer confidence and business image.

“Today, tenants do not view warehouses merely as storage spaces but as infrastructures that directly affect revenue, costs, and customer confidence. If a warehouse can operate continuously, reduce risks, and support business expansion, many tenants are willing to pay higher rents and choose long-term leases in exchange for improved management efficiency,” Ms. Niramon said.

From this perspective, Smart Tech has become an essential tool for adding value to warehouses. It not only enhances the operational efficiency of tenants but also helps warehouse owners reduce pressure from price competition and elevate the asset's potential to better meet market demands.

In this context, LIV-24 offers a way to enhance warehousing and logistics by integrating smart technologies such as AI (Artificial Intelligence) and IoT (Internet of Things), along with Fleet Management systems and Loading Bay management, to work as a unified system covering everything from warehouse space to transportation and product receiving and dispatching points.

AI: Reducing Risks and Increasing Tenant Confidence

LIV-24 employs AI CCTV Analytics to detect anomalies in real-time, including risky behaviors, intrusions, smoke detection, and emergencies within the warehouse. The system can alert immediately, and personnel can respond within an average of just 5 minutes.

To date, LIV-24's system has detected over 500,000 anomalies without any severe accidents or damage to life and property in areas where the system is operational. AI significantly reduces unexpected incidents that could impact tenants' business operations.

IoT: Enhancing Infrastructure Stability and Reducing Emergency Costs

IoT technology is used to monitor the infrastructure within warehouses, including electrical systems, fire safety systems, and the internal environment. Data from sensors is transmitted to a Command Centre in real-time.

Additionally, IoT helps manage energy and analyze electricity usage, potentially reducing electricity costs by up to 15% while maintaining an optimal environment for product storage, resulting in warehouses being highly operational and reducing long-term emergency costs.

Fleet Management: Increasing Supply Chain Certainty

The Fleet Management system tracks transportation status in real-time, including vehicle location, routes, and driving behavior, helping to reduce delays, minimize idle time, and increase delivery accuracy. The reliability of transportation not only helps tenants control logistics costs but also reflects the quality of the warehouse as a trusted distribution center.

Loading Bay: A Small Point That Makes a Big Difference

The Loading Bay area is a crucial point often overlooked but directly impacts the efficiency and costs of the logistics system. LIV-24 utilizes Smart Tech to manage the Loading Bay area through real-time data connectivity, including monitoring vehicle entry and exit, automated queuing based on time, and monitoring area density, helping to reduce waiting times at the warehouse, minimize unnecessary engine idling, and lessen the coordination burden on onsite staff. When the receiving and dispatching processes are accurate and predictable, businesses can reduce hidden costs from wasted time, minimize operational errors, and enhance supply chain continuity effectively.

LIV-24's technology is applied in complex industrial factories and warehouses. By integrating AI and IoT with operational systems, it helps reduce unexpected disruptions, control costs, and enhance operational efficiency, resulting in an overall cost reduction of approximately 15–20%.

At the same time, LIV-24 collaborates with the government and the industrial sector, particularly signing a Memorandum of Understanding (MOU) with the Industrial Estate Authority of Thailand (IEAT) to elevate safety standards and stability of logistics systems in Thailand's industrial areas.

Ms. Niramon concluded that in 2026, as e-commerce continues to grow, warehouse operators can no longer rely solely on price competition. Investing in Smart Tech is not an additional cost but an investment to create added value for rental spaces, helping to reduce price competition, increase bargaining power, and elevate warehouses to be infrastructures that sustainably meet the needs of modern businesses.

For consultation or details on installing LIV-24 for your business, contact 02 688 7555 or https://bit.ly/3NVOCXJ